Last Updated: 1 June 2025

alonedt Privacy Policy — How We Protect Your Personal Data on Pakistan's Trusted Gaming Platform

At alonedt, your privacy is not a formality — it is a genuine commitment. This Privacy Policy explains in plain language exactly what data we collect from Pakistani players, why we collect it, how we store and protect it, and what rights you have over your own information.

12 Sections
English (en-PK)
SSL Encrypted Data
Pakistan Players

Our Privacy Commitments to You

Six things alonedt guarantees to every Pakistani player before you read a single line of the full policy below

We Never Sell Your Data
alonedt does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or marketing companies — ever. Your data is yours and it stays within the alonedt ecosystem.
Encrypted End-to-End
Every piece of data you send to alonedt — from registration details to payment information — is protected by industry-standard TLS encryption during transmission and AES-256 encryption at rest in our secure servers.
Minimum Necessary Data Only
We collect only what is genuinely necessary to operate your account, process transactions, and comply with legal obligations. We do not collect data just because we can — every field we request has a clear, specific purpose.
No Unnecessary Sharing
Your information is shared with third parties only when strictly necessary — for payment processing, identity verification, or legal compliance. Every third party we work with is contractually bound to protect your data to the same standard as alonedt.
You Control Your Data
You have the right to access, correct, download, and delete your personal data held by alonedt. These rights are available to all Pakistani players and can be exercised at any time by contacting our support team.
Plain Language, Not Legal Jargon
Privacy policies are often written to confuse rather than inform. We have written this one to actually be readable. If something is unclear, contact us at support@alonedt.app and we will explain it directly.
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AES Encryption at Rest
TLS 1.3
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Third-Party Ad Networks
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Data Request Response
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SECTION 01
Introduction

This Privacy Policy explains how alonedt ("we", "us", "our") collects, processes, stores, and protects the personal data of users who access the alonedt platform at alonedt.app. It applies to all registered players and visitors to the platform, with particular relevance to users based in Pakistan.

When you register on alonedt, place a bet, make a deposit, or contact our support team, you provide us with personal information. This policy tells you exactly what happens to that information — nothing is hidden, nothing is ambiguous. We believe you have the right to know how your data is handled, and this document is our commitment to that transparency.

This Privacy Policy should be read alongside the alonedt Terms and Conditions, which are available at alonedt.app/terms-conditions. Together, these documents form the complete framework governing your use of the platform.

Your Consent: By registering an account on alonedt, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree, please do not register or use the platform.
SECTION 02
Data We Collect

alonedt collects personal data in three ways: data you provide directly, data generated automatically through your use of the platform, and — in limited circumstances — data obtained from third-party verification services.

Category Data Collected Collection Method
Identity Full name, date of birth, CNIC number (for KYC) Provided by you
Contact Mobile number, email address, city of residence Provided by you
Financial Payment method details, transaction history, deposit/withdrawal records Provided by you + automated
Gaming Activity Bets placed, games played, win/loss records, session durations Automated
Technical IP address, device type, browser, operating system, session data Automated
Communications Support messages, emails, live chat transcripts Provided by you
KYC (Know Your Customer) Data

For identity verification, alonedt may request a copy of your CNIC, a selfie photograph, or proof of address (such as a utility bill or bank statement). This information is used solely to verify your identity and comply with anti-money laundering obligations. It is not used for marketing or profiling.

SECTION 03
How We Use Your Data

alonedt uses your personal data only for purposes that are directly connected to operating your account and improving the platform experience. We do not use your data for purposes that would surprise you or that you would reasonably object to.

  • Account Management: To create, maintain, and secure your alonedt account, verify your identity, and process your login credentials.
  • Transaction Processing: To process deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, and Visa/Mastercard — all in Pakistani Rupees.
  • Platform Operations: To deliver the games and betting markets you use, record your bets and winnings accurately, and maintain your gaming history.
  • Fraud Prevention and Security: To detect and prevent fraudulent activity, multiple account abuse, and money laundering. Your IP address and device data play an important role in this.
  • Legal Compliance: To meet our obligations under applicable laws, including identity verification requirements, financial record-keeping, and responses to lawful requests from Pakistani authorities.
  • Customer Support: To respond to your support queries, resolve disputes, and communicate important account-related information.
  • Responsible Gaming: To monitor gaming patterns and intervene where there are signs of problem gaming behaviour, in line with our responsible gaming commitments.
  • Platform Improvement: To analyse aggregated, anonymised usage data and improve the alonedt platform's features, performance, and user experience.
Marketing Communications: alonedt may send you promotional emails or SMS messages about new bonuses, offers, or platform features — but only if you opt in. You can unsubscribe from marketing communications at any time from your account settings or by clicking the unsubscribe link in any marketing email.
SECTION 04
Legal Basis for Processing

Every instance of data processing by alonedt is conducted on one of the following legal bases:

Contractual Necessity

Processing your name, contact details, payment information, and gaming activity is necessary to fulfil the contract between you and alonedt — i.e., to operate your account, accept your bets, and pay out your winnings.

Legal Obligation

Identity verification, transaction records, and compliance with anti-money laundering requirements are mandated by applicable law. alonedt must collect and retain certain data to comply with these obligations regardless of individual preference.

Legitimate Interests

Fraud detection, security monitoring, and platform improvement are conducted on the basis of alonedt's legitimate business interests, provided these do not override the individual rights of players.

Consent

Where you have explicitly opted in — for example to receive marketing communications — alonedt processes your data on the basis of your consent. You may withdraw this consent at any time.

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SECTION 05
Data Sharing

alonedt does not share your personal data with third parties except in the following specific, limited circumstances. In every case, sharing is done only to the extent necessary and under strict data protection obligations.

  • Payment Processors: When you deposit or withdraw funds, your payment details are processed by the relevant payment service provider (Easypaisa, JazzCash, NayaPay, SadaPay, your bank, or your card issuer). These providers receive only the data necessary to complete the transaction and are bound by their own privacy and security obligations.
  • Identity Verification Services: To comply with KYC and anti-money laundering requirements, alonedt may use third-party identity verification tools. These services receive your identity documents and verification photographs solely for the purpose of confirming your identity.
  • IT Infrastructure and Security Providers: alonedt uses cloud hosting, security monitoring, and fraud detection services that may process your data as part of providing those services. All such providers are subject to data processing agreements that prohibit them from using your data for any other purpose.
  • Legal and Regulatory Authorities: alonedt will share data with Pakistani law enforcement, financial regulators, or other competent authorities where required by law, in response to a valid legal request, or to protect the safety of our users or the integrity of the platform.
  • Business Transfers: In the unlikely event of a merger, acquisition, or sale of alonedt's assets, your data may be transferred to the acquiring party. You will be notified in advance of any such transfer and your data will continue to be governed by this Privacy Policy.
What We Will Never Do: alonedt will never sell your personal data to advertisers, share it with data brokers, or use it for purposes that are unrelated to your alonedt account and your use of our platform. This is not just policy — it is a core operational principle of alonedt.
SECTION 06
Data Storage and Security

All personal data collected by alonedt is stored on secure servers protected by multiple layers of technical and organisational security measures. The following safeguards are in place at all times:

  • AES-256 encryption for all data stored at rest
  • TLS 1.3 encryption for all data in transit between your device and our servers
  • Role-based access controls ensuring that only authorised personnel can access specific categories of player data
  • Regular third-party security audits and penetration testing
  • Automated intrusion detection and real-time security monitoring
  • Multi-factor authentication for all internal alonedt system access
  • Regular staff training on data security and privacy obligations

In the event of a data security incident that affects your personal data, alonedt will notify you by email within 72 hours of becoming aware of the breach, describing what happened, what data was affected, and what steps are being taken to address the situation.

SECTION 07
Data Retention

alonedt retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. The following retention periods apply:

Data TypeRetention PeriodReason
Account registration dataDuration of account + 5 yearsLegal and regulatory obligation
Transaction records7 yearsFinancial record-keeping requirement
KYC documents5 years after account closureAnti-money laundering compliance
Gaming activity logs3 yearsDispute resolution and compliance
Support communications3 yearsQuality assurance and dispute records
Marketing preferencesUntil opt-out or account closureConsent-based processing
Technical/device logs12 monthsSecurity and fraud monitoring

When data is no longer required and there is no legal obligation to retain it, alonedt will securely delete or anonymise it. Anonymised data (where it is no longer possible to identify you from the data) may be retained indefinitely for platform analytics and improvement purposes.

SECTION 08
Cookies and Tracking Technologies

alonedt uses cookies and similar technologies to operate the platform, remember your preferences, and understand how you use the site. A cookie is a small text file stored on your device when you visit the platform. Here is a breakdown of the types used:

Cookie TypePurposeStatus
Essential Keep you logged in, maintain session security, process transactions Required
Functional Remember your language preference, game settings, and UI choices Optional
Analytics Understand which features are used most and improve platform performance Optional
Security Detect suspicious login attempts and protect against fraud Required

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of your alonedt account. alonedt does not use third-party advertising cookies or allow ad networks to track your activity on the platform.

SECTION 09
Your Data Rights

As a player on alonedt, you have the following rights regarding your personal data. To exercise any of these rights, contact us at support@alonedt.app with the subject line "Data Rights Request". We will respond within 24 to 48 hours.

Right of Access
You can request a copy of all personal data alonedt holds about you at any time. We will provide this in a clear, readable format within 30 days of your request, free of charge.
Right to Rectification
If any data alonedt holds about you is inaccurate or incomplete, you have the right to have it corrected. Update basic information directly in your account settings or contact support for anything that cannot be self-corrected.
Right to Erasure
You can request deletion of your personal data. Where we are not legally required to retain certain data, alonedt will delete it promptly. Note that transaction records and KYC data must be retained for legal compliance periods.
Right to Restrict Processing
In certain circumstances you can ask alonedt to stop processing your data while a dispute or verification request is being resolved, without deleting the data entirely.
Right to Data Portability
You can request your personal data in a structured, machine-readable format so that it can be transferred to another service. alonedt will provide this in CSV or JSON format upon request.
Right to Object
You can object to processing based on legitimate interests, including the right to opt out of marketing communications at any time. Objections to processing based on legal obligations cannot be accommodated.
SECTION 10
Children's Privacy

alonedt is strictly for adults aged 18 and over. We do not knowingly collect any personal data from anyone under the age of 18. Age verification is a mandatory part of the registration process and may be repeated at any time during the account lifecycle.

If alonedt becomes aware that a player under 18 has registered and provided personal data, that account will be immediately closed, any funds will be returned after review, and all associated personal data will be deleted promptly in accordance with our data retention policy.

If you are a parent or guardian and believe your child has registered on alonedt, please contact us immediately at support@alonedt.app and we will investigate and act without delay.

SECTION 11
Changes to This Privacy Policy

alonedt reviews this Privacy Policy regularly and updates it when our data practices change, when applicable laws are amended, or when we introduce new features that affect how data is collected or used.

When material changes are made to this policy, all registered alonedt players will be notified by email at least 7 days before the changes take effect. The "Last Updated" date at the top of this page always reflects the most recent revision. We encourage you to review this policy periodically so you remain informed about how your data is being handled.

Continued use of the alonedt platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.

SECTION 12
Contact and Data Requests

For any questions about this Privacy Policy, to exercise your data rights, or to raise a data-related concern, contact the alonedt privacy team through the following channels:

Email — Privacy and Data Requests

support@alonedt.app — use subject line "Privacy Request" or "Data Rights Request". We will acknowledge your message within 24 hours and respond fully within 30 days.

Live Chat — General Privacy Questions

For quick questions about how your data is used, our support team is available via live chat in your alonedt account every day of the week with an average response time under 5 minutes.

FAQ Page

Visit the alonedt FAQ page for answers to common questions about your account, payments, and data handling without needing to contact support directly.

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Related Policies & Pages

These pages form part of your complete agreement with alonedt and should be read alongside this Privacy Policy

Your Data Is Safe — Now Come and Play on alonedt

Now you know exactly how alonedt protects your personal data, you can register with confidence. Create your free account, deposit in PKR via Easypaisa or JazzCash, and start playing cricket betting, Ludo, slots, and Aviator today.